Refund policy
No Returns Applicable on our all products. If you have received wrong or expired product. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@becuteprofessional.in.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@becuteprofessional.in.
Returns on BECUTE Professional are currently accepted only in the following cases:
1. You have received a damaged product.
2. You have received a defective product.
3. Wrong product was delivered to you.
4. The product ordered was missing in the delivered shipment.
Returns will not be accepted on BECUTE Professional under the following conditions:
1. If request is initiated after 7 days of order delivery.
2. Product is used or altered.
3. Product is damaged due to misuse/overuse by the customer.
4. Returned attempted without original packaging including, price tags, labels, original packing, freebies and serial number is tempered.
5. Defective products that are covered under Manufacturer warranty.
Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@becuteprofessional.in